What if I haven’t finalized a date yet?

You may still request pricing and information using an estimated guest count. However, a final event date and time are required to complete your booking. Once your date is finalized, we will confirm availability and place your event on our calendar.

Dates and times are not held, reserved, or guaranteed until full payment has been received. All bookings are subject to availability at the time payment is made.

How long does it take to set up the espresso cart?

Once we arrive at the address provided at booking, we require one (1) hour to complete setup before service begins. Setup includes unloading equipment, positioning the espresso cart, connecting power, warming up espresso machines, and preparing all necessary supplies for our baristas to begin service.

Please note — we also need up to one (1) hour for breakdown after scheduled service end time.

**Additional time may be needed for a second espresso bar set-up, security check-ins, or delays resulting from service location access issues.

What time will you arrive? How early do you arrive for setup?

The Espresso Caterer requires access to the event location no later than one (1) hour prior to the scheduled service start time for setup, and one (1) hour after the scheduled end time for breakdown, cleanup, and load-out. The Client is solely responsible for arranging and securing this access.

If access is not granted at least one (1) hour prior to the scheduled service start time, setup will occur during the confirmed service period. Service time will not be extended to compensate for delayed access or setup.

What if I need you to stay longer?

If you’d like to extend your originally scheduled service time, please email us as soon as possible to request an extension. All extensions are subject to availability and cannot be guaranteed.

If we’re able to accommodate the request, we’ll share pricing for the additional time and send a new invoice once you approve. Please note that additional service time can only be provided once full payment for the extension is received. Service will end at the originally scheduled time if payment has not been confirmed.

What’s included in the price?

We provide a chic mobile espresso bar, professional barista(s), freshly ground coffee, cups, lids, stir sticks, flavored syrups, decaf, whipped cream, assorted sugars and teas.

Price also includes equipment, labor, transportation/travel, and drinks for your guests.

What type of drinks can you make?

• Espresso shot (single or double)

• Macchiato

• Latte (vanilla, caramel, hazelnut, mocha, chai)

• Americano

• Hot cocoa (non-caffeinated)

Let us know if you would like us to serve your drinks hot, iced, or both.

What type of milk do you use?

We provide whole, almond, and oat; however, we can provide any other types of milk upon request.

What are your electrical requirements?

A regular wall outlet is all we need for one bar. We just need to make sure that there is nothing else plugged in so we don’t have any power issues.

We can provide extension cords just in case or for outdoor events where our mobile bar setup may be far from a power source.

How much space do you need?

Each bar is 4 x 2 feet. We require 6 x 6 feet of space for our baristas to move around and prepare drinks behind the bar.

Is there cancellation fee?

Yes. However, a cancellation fee can be avoided if cancelled 15 days prior to the event date booked.

• 15 or more days prior to event — Full refund;

• 6–14 days prior — 50% refund;

• 1–5 days prior — No refund; however, the paid amount can be credited toward a future event within 1 year.

How far do you travel?

We travel to any destination within 120 miles from San Francisco. Should you need us to travel beyond the 120-mile range, please note that additional fees for travel and accommodations will apply.

Can you set up outdoors?

Yes! We are happy to set up outdoors as long as our bar and barista’s are covered from the adverse weather conditions.

If temperatures reach 45° F or lower, we require a heater to be provided for our baristas.

If temperatures reach 90° F or above, we will relocate indoors or reschedule our services.

What do you need from us once your service has been booked?

• Access to on-site power

• Point of contact for the day of the event

• Set up area of 6 x 6 feet